Choosing the right contact center software can make or break your customer service strategy. Whether you're looking for the best contact center software to improve efficiency or a cloud contact center ...

Through University Technology’s Software Center, students, faculty and staff have access to free and discounted software. Titles available through the Software Center include Microsoft Office, LabVIEW ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

The College of Computing named Professor Rich Vuduc as director of the Center for Scientific Software Engineering (CSSE). The Georgia Tech hub is dedicated to building reliable, high-performance ...