According to data from KISSmetrics, 71 percent of consumers have ended a business relationship due to a poor customer service experience so having a quality customer-service team is critical to your ...
Criminals are using fake customer service phone numbers to trick holiday shoppers into handing over personal and financial data. Here’s how it works: You have a question about a purchase, so you ...
When George Hart got an email saying there’d been fraudulent activity on his PayPal account, the 76-year-old knew better than to take the message’s word for it. So he logged onto his PayPal account, ...